Return & Replacement Policy

At JASRiR, we are committed to the highest standards of craftsmanship. If your purchase does not meet your expectations, we offer a seamless return and exchange process to ensure your complete peace of mind.

Return Criteria

To be eligible for a return or exchange, please ensure the following:

• Timeframe: Requests must be initiated within 3 days of delivery.
• Condition: Items must be in their original, unused condition with all tags and packaging intact.
• Promotional Items: Any complimentary gifts included with the purchase must be returned alongside the main item.
• Inspection: All returns undergo a quality assessment by our team before approval.
• Stock Availability: In the event an item is out of stock for exchange, a full refund will be issued.

Eligible Reasons

We accept returns and exchanges for the following circumstances:

1. Manufacturing Defects: The product is damaged or defective upon arrival.
2. Mismatched Order: Incorrect size, color, or design received.
3. Incomplete Delivery: Missing items or components from your order.

How to Initiate a Return

To begin the process, please contact our Concierge Team within 3 days of receiving your order:

• Email: support@jasrir.com
• Hotline: +8801765961288

Once your item is received and has passed our quality inspection, we will immediately process your replacement or refund.

Refund Policy

• Timeline: Approved refunds are processed within 7-10 working days.
• Exclusions: Please note that shipping charges and Cash on Delivery (COD) fees are non-refundable.
• Support: For any further assistance or specialized inquiries, reach out to us at +8801765961288.